Frequently Asked Questions
Everything you need to know about shopping with Khy.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain limited-edition drops may have specific return conditions.
Do you offer international shipping?
Yes, Khy ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I find my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit, as our silhouettes range from form-fitting to oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my Khy garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the inner garment label. Generally, we advise washing in cold water and laying flat to dry.